Lotte Shopping Indonesia, pt
Closing Date: 07-12-09
MAKRO is one of the world’s leading and innovative multinational retail companies and the pioneer of modern wholesale retail in Indonesia that just recently operates under the new ownership of a visionary company from Korea, the Lotte Group (www.lotte.co.kr/english). Due to rapid expansion plan of our operation, we have openings for talented individuals with drive and enthusiasm that wanted to bring their career to the next level with us. The following position is available for you:
Store Customer Service Dept. Head (SCS)
(Jakarta Raya)
Responsibilities:
The incumbent will take care of our store customer service delivery to our beloved customers. He/She must have excellent customer service spirit to ensure the customers would have a memorable shopping experience with us.
Requirements:
* Holds a Bachelor Degree from any accredited “A” university, preferably with hospitality background, with minimum GPA 3.0
* Maximum age is 30 years old
* Sufficient skills to listen and ascertain the needs of customers, ability to find and communicate accurate information concerning process, policies and procedures to customers, ability to respond to customers tactfully and courteously
* Smart, team player, honest, hardworker and dependabl
* Working knowledge of personal computers including word processing, database and spreadsheet application
* Willing to work long hours in a retail setting
* Strong ability to maintain effective working relations with agencies, businesses and vendors and communicate effectively, verbally and in writing, in English and Indonesian
Read alsoPlease send your ONE PAGE COMPREHENSIVE RESUME ONLY, with a scanned formal photo (3×4) on the top left of the resume, to: recruitment@lottemart.co.id
Please put job code and your name on the email subject.
Example: SCS Sascha Chan
Only shortlisted candidate would be notified
